LEGAL PAGE

Legal Imprint

HC E-Commerce LLC
1111B S Governors Ave # 58264
Dover, DE 19904
United States

Please note: this is our company address, not a return address. Do not send returns here. For returns, please visit our returns page.

Email: support@elovajewelry.com

Worldwide Business Compliance

Elova operates as an international e-commerce retailer shipping worldwide. All operations comply with:

  • EU Consumer Rights Directive
  • GDPR privacy regulations
  • US Federal e-commerce requirements
  • California Consumer Privacy Act (CCPA/CPRA)
  • UK Consumer Rights Act & distance selling principles
  • International commercial shipping standards

Data Privacy (GDPR-Compliant, Global Standard)

We collect only the information necessary to process your order, improve customer experience, and prevent fraud.

Data we may collect:

  • Contact information (name, email, shipping address)
  • Order & payment information
  • Device/cookie data for analytics and security

Your rights (worldwide):

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent and opt-out of marketing
  • Request data portability (EU/UK)

You can submit privacy requests at: support@elovajewelry.com

California Privacy Notice (CCPA/CPRA)

Residents of California have additional rights under the CCPA/CPRA:

  • Right to access collected personal information
  • Right to deletion
  • Right to know what categories of data we collect
  • Right to correction

We do not sell or share personal information for monetary value.

You can file a CCPA request via:
support@elovajewelry.com

UK Consumer Compliance

For UK customers, Elova meets the standards of the UK Consumer Rights Act and distance selling regulations.

Returns, refunds, and consumer rights are identical to the protections described in our Returns Policy.

Online Dispute Resolution (EU)

The European Commission provides a platform for online dispute resolution (ODR), accessible here:
https://ec.europa.eu/consumers/odr/

We are not obligated or willing to participate in dispute resolution procedures before a consumer arbitration board.

Website Terms of Use

By using this website, you agree not to misuse, copy, or attempt unauthorized access to its systems or content. All content, product imagery and design elements are the intellectual property of Elova.

Contact Information

For any questions regarding legal disclosures, privacy, or consumer rights, you can contact us at:
support@elovajewelry.com

We respond within 24 hours on business days.